Last Updated: May 30, 2023
At GetSolarUSA.com, owned and operated by Interax Digital, Inc. (collectively, getsolarusa.com”, “we”, “us”, or “our”), your privacy is a top priority for us and we are committed to protecting your privacy online. This Privacy Notice outlines the steps we've taken to ensure that you have a great experience at getsolarusa.com, and also provides details on how we treat any personal information you may submit to us.
This Privacy Notice applies to this website, getsolarusa.com. In addition, we may from time to time add new sites that may or may not be listed in this Privacy Notice. Please note that this Notice applies only to the information collected through this website and not to websites maintained by other companies or organizations to which we link. In addition, this Notice applies only to information collected online, not offline, and how they are being used, secured, and shared by getsolarusa.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Information Collection and Use
We may collect and use personal information about you to respond to your request for products and services offered through this website for the purpose of matching you to providers who have paid marketing fees to receive inquiries. We will also collect information in order to notify you about products, services, and other opportunities we think will be of interest to you. The information we collect may be from the following sources:
- Information provided by you in connection with obtaining quotes from providers for solar panel installation or solar panel installation loans. For example, you may be asked to provide your full name, address, telephone number or other financial information depending upon your request.
- Information provided by you in connection with obtaining a certain product or service offered by one our network providers.
- Information you provide us when you register to receive communications from us (such as your email address).
- Information you provide us when you enter promotions or sweepstakes offered by getsolarusa.com (such as your full name, physical address and email address).
- Information you provide us through telephone and web based surveys, customer service correspondence, and general feedback.
- Information you provide us when you apply for a job with getsolarusa.com.
We also collect demographic information. Demographic information is all other information such as gender, zip code, or any information that is not tied to your personal information. In addition, we may receive information about you from other online or offline sources, including third parties from whom we validate consumer self-reported information, and verify information we already have about you. This helps us to update, expand and analyze our records and provide products and services that may be of interest to you.
Examples of the types of personal information that may be obtained from third parties to validate information we already have about you may include Credit band.
Information Sharing and Disclosure
We share your personal information with other companies so that they can market their products or services to you. If you do not want us to share your personal information with these companies, contact us at firstname.lastname@example.org.
Additionally, We share personal information about you under the following circumstances:
Service Requests - If you submit a request for information about a service offered through this website, we will share the personal information contained in your request form (such as your full name, address, telephone number, property location, or self-assessed value) with third parties, which include solar companies and lead aggregators in our client network to process and fulfill your request. In some circumstances, we may obtain additional information about you and/or share that information with Lenders in our network. For example, we may use your personal information to validate your self-reported information and help us better match you with Solar Companies.
All solar companies in our network have entered into agreements with getsolarusa.com, and are required to comply with federal and state privacy regulations. By submitting your request to getsolarusa.com, you understand that solar companies may contact you on a recorded line by telephone or mobile device, including SMS and MMS, through automated or prerecorded means, email, or regular mail based on the information you provided to us in order to process and fulfill your request, even if you have opted into the National Do Not Call List administered by the Federal Trade Commission, any state equivalent Do Not Call List, or the Do Not Call List of an internal company. Your consent to be contacted is not required as a condition to purchase a good or service. If one of the solar companies contacts you and you wish not to be contacted again by that solar company with respect to your inquiry, then you should specifically make a request to that solar company not to contact you again. Please note that the solar companies may maintain the information you provided whether you elect to use their services.
Vendors - We sometimes disclose the information we collect to companies that operate various services for us such as marketing distribution, advertising, processing resumes, or certain product functionalities. These vendors only have access to personal information needed to perform their functions, and may not share it with others or use it for any other purpose.
Subsidiaries, Parent or Sister Companies - We may share personal and demographic information about you with our subsidiaries, parent company, or sister companies to give you more options to your customer requests and provide you better service. If you do not want your information shared in this manner, please email us at email@example.com
Non-Affiliated Companies: From time to time, we may share your personal information with non-affiliated third parties. For example, we may share personal information to provide a product or service that we feel may be of interest to you. We may also sell or share your personal information to a third party advertiser that will use your personal information for their own marketing purposes.
How We Respond to “Do Not Track” Signals - Some web browsers provide a “Do Not Track” feature that sends a signal to websites you visit that you do not want to have your online activity tracked. We do not respond to Web Browser “Do Not Track” signals at this time.
Advertisements and Third Party Ad Servers
We engage with a third party to either display advertising on our Web site or to manage our advertising on other sites. For instance, when visiting a third party website, you may receive a banner advertisement, a “pop up” window advertising getsolarusa.com, or a displayed a text link on the third party site. Please note that such advertisements are served by the third party website that you have visited and are not controlled by getsolarusa.com. In addition, such advertisements may be placed by third party ad servers or ad networks. Our third party providers may use technologies such as cookies and action tags to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here or here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Offering You Choices
Marketing Email Options - You may register to receive communications from us directly on our website or through a third party. Upon registering, we will periodically send you e-mails with offers and promotions. If you no longer wish to receive these communications, please let us know by emailing firstname.lastname@example.org.
Third Party Advertisers - Please note that getsolarusa.com can only control its own mailing list and policies. Third party advertisers that maintain their own mailing lists may send communications that advertise our services, and you may need to contact these parties directly in order to stop receiving their email communications.
Confidentiality and Security
The security of your personal information is very important at getsolarusa.com and we take a number of steps to safeguard it. For example, we limit access to personal information to those employees or agents who assist us in providing requested products and services to you and maintain physical, electronic, and procedural safeguards that comply with federal standards to guard personal information about you.
When you enter sensitive information (such as an address) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at: email@example.com.
Third Party Links
Social Media Features
Our Web site includes Social Media Features, such as the Facebook Like button. This Feature may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy notice of the company providing it.
A Special Note about Children's Privacy
Removing Your Information
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to request that we no longer use your information to provide you services or updates on additional products, you can submit your request to firstname.lastname@example.org. Additionally, we will retain and use your information as necessary to comply with our legal or regulatory obligations, resolve disputes, and enforce our agreements.
Upon request, we will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may update, amend, or ask to have it removed from our mailing lists or production directory by emailing Customer Care, or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request within 30 calendar days.
Questions and Suggestions
If you have any questions, concerns or suggestions about our Privacy Notice, you may contact us:
By sending an email to: email@example.com
By sending a letter to:
GetSolarUSAAttn: Customer Care731 S Highway 101, STE 1E, Office 2Solana Beach, CA 92075
Changes to this Privacy Notice
getsolarusa.com may update or modify this Privacy Notice from time to time. If there are material changes to this Privacy Notice or in how getsolarusa.com will use your personal information, we will post such changes here. You will be notified by email if any of the material changes that affect the use of your personal information before it takes effect and asked to opt-in to the new use of your personal information. If you do not agree with the changes to how your information will be used, please do not continue to use this website.
By using this site, you signify your assent to the getsolarusa.com Privacy Notice. If you do not agree to this notice, please do not use any of the getsolarusa.com site. When you request rate quotes or other information through getsolarusa.com, you are authorizing us to share information with our network providers, who will contact you by phone, email, or mail. If you do not want further communication from them, please notify the provider directly. We reserve the right to make changes in this notice at any time. Please check the notice each time you use our website to ensure you are aware of any changes in our privacy practices. Our Privacy Notice will indicate the date it was last updated. Your continued use of our site will signify your acceptance of the changes to our Privacy Notice.